Privacy Policy

Effective Date: 01/01/2026

At Luxury Car Service Riyadh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, phone number, email address

  • Booking details including pickup location, destination, date, and time

  • Payment-related information (processed securely via third-party payment providers)

  • Communication records (emails, messages, or calls)

  • Technical data such as IP address, browser type, and device information

2. How We Use Your Information

Your information is used to:

  • Process and manage bookings

  • Provide luxury car rental and chauffeur services

  • Communicate booking confirmations, updates, and support

  • Improve our website and services

  • Comply with legal and regulatory requirements in Saudi Arabia

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only when necessary:

  • With drivers or service partners to fulfill your booking

  • With payment gateways for secure payment processing

  • When required by law or government authorities

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no online transmission or storage system can be guaranteed to be 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic and performance

  • Improve our services

You may disable cookies through your browser settings if you prefer.

6. Data Retention

We retain personal information only for as long as necessary to fulfill service purposes, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data, subject to legal requirements

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Policy Updates

Luxury Car Service Riyadh reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: luxurycarserviceriyadh@gmail.com

📞 Phone / WhatsApp: 966538292107